Seek Thermal ShotPRO Infrared Camera

Good at first, but now disappointed

2.0

When I first got this thermal imager I really liked it and was looking forward to using it for work and around the house. I did have some issues with the app. It seemed to have a hard time connecting to my phone with the wifi which made it difficult to upload images to my phone. After having it for about a year and a half and only used on the job a handful of times it stopped working completely. I was on a job and got a low battery warning and it shut off, which I thought was no big deal. I plugged it in to charge but it wouldn't charge and no matter how many times I have tried charging it or turning it on it has just been dark screen and does nothing. I sent an inquiring to Seek Thermal and was told they won't inspect or repair these units. Disappointed after spending the money on it to have it completely fail after a year and a half of light and infrequent use.

TEquipment Response: Thank you for the feedback. Please contract us to help with getting the unit fixed or replaced. Reference this review. If the vendor does not help we can help.

Dakota Y. on Jun 12, 2022 I found this helpful (1)